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On this Page:
1).ORDERING
You can place an
order 2 ways:
2).TERMS
and IMPORTANT INFORMATION
We require a 50%
deposit on orders, with the balance due before
shipping.We accept credit cards (American
Express, Visa & MasterCard), Paypal
or checks. For security purposes it is best to
call in your credit card number, not send it
over email. Call 24 hours a day and leave your
number on our answering machine and we will get
back to you as soon as possible.
All of our items
are made to order in the USA. Delivery time for
these custom items is between 8 and 12 weeks.
(Sometimes delivery can be sooner, if requested) Our
designs are meticulously hand painted and hand
cast in resin and are available in custom colors
(usually at no extra cost) and custom sizes.
Original designs are copyrighted. Freight is
from New York. Shades that are
pictured on lamps and chandeliers are not
included. Packing charges are extra and are done
by a third party. We have the ability to design
and manufacture to your specifications or from
your sketches, and to make large size fixtures
on short notice. Our web site,
www.sisalnet.com has over 150 items with new
items added often. Chandeliers come
with 3 feet of chain and a matching ceiling cap.
If you have a high ceiling let us know so we can
supply extra chain.
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3.)
RETURNS and
CREDITS
Since all
items are custom made, any order cancellations
or returns will be charged a 50% fee
(chargeback) less costs (ie: freight and/or
credit card charges), and are at the discretion
of Sisal Lighting. This is a standard policy in
the custom furnishing industry.
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4.)
INSTALLING A CHANDELIER
This link
details chandelier replacement/installation:
Click Here [lowes.com]
This link
has sizing information.
Click Here[about.com]
or
Here
INSTALLING A
SCONCE with gold ball
Below is
information on how your electrician would do the
wiring for our sconces.
A round electrical box should be installed that
will be covered by the sconces gold ball.
The box should be installed so the center of the
box is where the center of the ball will be
located. The ball is usually 5.25" in diameter.
If the electrical wire has a plug attached it
should be cut off and the wire pulled back into
the gold ball.
A hole can be drilled through the gold ball in
the center. It does not come with the hole. A
standard electrical metal "strap", "nipple" and
"cap" will be supplied. The strap is attached to
the box, and the nipple is screwed into the
strap. The other end of the nipple will fit
through the hole and will be fastened from the
outside of ball with a supplied decorative "cap
nut". (The wires can be placed into the top
gold ball, if there is one, when your order is
placed).
The round electrical box should be
substituted for the 8 sided box in the
picture.
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